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Certificate 
        IV in Frontline Management
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Certificate IV in Frontline Management
(CRICOS Course Code: 066683M)

 

The Certificate IV in Frontline Management is ideally suited to anyone who is responsible for workplace leadership and organisational improvement.

Entry Requirements: 1.Completion of High School Leaving Certificate, Year 11 or equivalent. Matayom 6, or Senior Middle 2. Good English skills. An IELTS score of 5.5, or equivalent, is required. All course books are written in English. Assignments must be submitted in English.

Duration: 40 weeks.

Commencement Date: Courses can be commenced at any time.

Mode: self-paced learning

Cost: AUD $7,500.00

Course Content:

A total of 10 units must be completed to achieve the qualification.

Core unit (4):

  • Show leadership in the workplace
  • Implement operational plan
  • Monitor a safe workplace
  • Promote team effectiveness

Elective units (choose 6 of the following):

  • Coordinate implementation of customer service strategies
  • Address customer needs
  • Report on financial activity
  • Coordinate business resources
  • Promote innovation in a team environment
  • Implement continuous improvement
  • Promote products and services
  • Manage projects
  • Establish networks
  • Analyse and present research information
  • Establish effective workplace relationships
  • Develop work priorities
  • Write complex documents

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Last updated: Apr-2009

 

CRICOS Provider No: 02359G
Level 1, 32 Grenfell Street Adelaide  SA  5000

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