Trison Business College - Grievance Policy

Grievance Policy

Trison Business College is committed to providing adequate mechanisms for a student to voice any areas of concern.

Initial concerns should be directed to the Trainer who will discuss the situation with the student and attempt to provide a mutually agreeable solution.

If this initial procedure does not resolve the student's grievance then the student should send a written complaint to the Manager, who will take steps to rectify the problem. Action taken may include mediation between the two parties, mediation with an independent organisation, and/or other mutually acceptable arrangements.

Students can also contact the Accreditation and Registration Council if they are not satisfied with the grievance procedures that Trison Business College has in place. Contact details are outlined below.

Quality Branch
Department of Further Education, Employment, Science and Technology
1st floor, 31 Flinders St
Adelaide 5000
Telephone: 8226 3188

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CRICOS Provider No: 02359G
Level 1, 32 Grenfell Street Adelaide SA 5000