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Medical Office - Patient Contact |
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Entry Requirements: Medical Office Introduction or equivalent skills and knowledge. Length: Self-paced. (Nominal duration of 20 hours) Mode: Available by attendance or distance education. Commencement Date: Courses can be commenced at any time. Cost: $130.00 (or $117.00 concession). Content: medical practices; customer service; ethics and patients; information relating to patients access to medical and support services; medical investigations and procedures; strategies to manage conflict situations with patients; communication strategies to deal with patients individual differences.
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CRICOS Provider No: 02359G |
