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This
qualification is designed to reflect the role of employees working in
financial services who perform duties such as promoting customer/client
service, administering financial operations and monitoring compliance,
leading a team, performing duties of a first line supervisor, performing
duties of a senior or technical officer.
Entry
Requirements: There are no specific entry requirements, however, completion
of the Certificate III in Financial Services, or some vocational experience
in the financial services industry is preferred.
Length:
Self-paced (average 10 months full-time).
Cost:
$3000.00 ($2700.00 concession) with no prior training/experience, or $1400.00
($1260.00 concession) for students who have completed the Certificate
III in Financial Services.
Austudy
Approved? Yes.
Commencement
Date: Courses can be commenced at any time.
Delivery
Modes: Available by attendance and/or distance education.
Course Structure:
A
total of 13 units must be completed to achieve the qualification.
Core
units (4):
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Apply principles of professional practice to work in the financial
services industry
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Communicate in the workplace
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Use technology in the workplace
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Apply health and safety practices in the workplace
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Elective
units (choose 9 of the following):
- Evaluate
and authorise payment requests
- Collect,
assess and use information
- Deliver
a professional service to customers
- Maintain
customer relationship
- Coordinate,
evaluate and improve customer service
- Tailor
a product/service to meet customer needs
- Sell
financial products and services
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- Prepare
financial statements
- Establish
client relationship and analyse needs *
- Develop,
present and negotiate client solutions *
- Prepare
operational budgets
- Produce
job costing information
- Maintain
asset and inventory records
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Set up and operate a computerised accounting system
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*
If Tier 2 ASIC compliance is sought these units must be selected
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Last
updated: July-2011
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