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Certificate III in Frontline Management
(Course Code: BSB31207)

 

This qualification reflects the role of individuals who provide supervision in a wide range of organisational and industry contexts. They are likely to have existing technical skills in a broad range of vocations or professions, but require some training in the basics of supervision. Typically they would report to a supervisor or team leader.

At this level frontline managers provide basic leadership and guidance to small groups of others and have limited responsibility for the effective functioning and performance of a unit and its work outcomes.

Job titles relevant to this qualification include unit leader, leading hand.

Entry Requirements: There are no specific entry requirements.

Length: Self-paced (average 4 months full-time).

Cost: $1200.00 (or $1080.00 concession).

Austudy Approved? Yes.

Commencement Date: Commence at any time during school terms. School term dates can be found by clicking here.

Delivery Modes: Available by attendance and/or distance education.

Course Structure:

A total of 6 units must be completed to achieve the qualification.

Core units (4):

  • Maintain workplace safety
  • Contribute to effective workplace relationships
  • Support operational plan
  • Organise personal work priorities and development

Management unit (choose 1 of the following):

  • Provide workplace information and resourcing plans
  • Support continuous improvement systems and processes
  • Support a workplace learning environment

Elective unit (choose 1of the following, or 1 other management unit listed above):

  • Deliver and monitor a service to customers
  • Promote innovation in a team environment
  • Communicate electronically
  • Manage projects
  • Identify risk and apply risk management processes

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Last updated: Oct-2008

 

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